Features

Built for the businesses others can't serve

Every feature designed specifically for selling regulated products online -- from compliance automation to high-risk payment processing.

Core

Compliance Engine

Regulatory compliance built into every layer of the platform.

Most e-commerce platforms treat compliance as an afterthought. Complia puts it at the center. Every transaction, product listing, and customer interaction passes through configurable compliance rules tailored to your industry.

  • Age verification gates at checkout
  • Research-use-only disclaimer workflows
  • Configurable compliance rules per product category
  • Automated regulatory document collection
  • Terms acceptance with digital signature capture
  • Complete audit trail for every compliance event
Operations

Lot Tracking & COA Management

Full traceability from manufacturer to customer.

Track every product by lot number, manage Certificates of Analysis, monitor expiration dates, and maintain batch-level traceability. When auditors come knocking, you'll have the data ready.

  • Lot-level inventory tracking across warehouses
  • Certificate of Analysis upload and management
  • Expiration date monitoring with auto-alerts
  • Batch allocation to customer orders
  • Complete chain of custody documentation
  • Recall management by lot number
Payments

High-Risk Payment Processing

Accept payments when others say no.

Traditional processors routinely shut down accounts selling peptides, research chemicals, and supplements. Complia integrates with high-risk-friendly processors including ACH/eCheck, direct bank transfer, and card processing designed for regulated industries.

  • Direct ACH bank transfers (eDebit Direct)
  • eCheck processing for B2B transactions
  • Credit card processing via high-risk merchant accounts
  • Chargeback protection and dispute management
  • PCI-DSS compliant payment handling
  • Configurable payment methods per product type
Fulfillment

Multi-Carrier Shipping

ShipStation-powered fulfillment from label to delivery.

Generate shipping labels, compare carrier rates in real-time, track packages, and handle returns -- all from a unified dashboard. Support for USPS, UPS, and FedEx with automated tracking webhook updates.

  • Real-time rate comparison across carriers
  • One-click label generation with PDF download
  • Automated tracking number assignment
  • Webhook-driven status updates
  • Return label generation and management
  • Signature-required delivery for high-value orders
Management

Admin Dashboard

Your entire operation in one place.

Manage orders, customers, products, sales reps, referral programs, and compliance from a single admin interface. Real-time analytics, role-based access control, and audit-ready reporting give you complete visibility and control.

  • Real-time order management and fulfillment
  • Customer accounts with order history
  • Sales rep management with referral tracking
  • Product catalog with variant management
  • Role-based access control (admin, sales, fulfillment)
  • Exportable reports for accounting and compliance
Technical

Modern Architecture

Performance, scalability, and developer experience.

Built on Nuxt 4 with Nitro server, PostgreSQL, and Valkey caching. ISR rendering delivers sub-second page loads while maintaining dynamic capabilities. Deploy anywhere with the included DigitalOcean App Platform configuration, or bring your own infrastructure.

  • Nuxt 4 + Vue 3 + TailwindCSS v4 stack
  • ISR rendering with configurable revalidation
  • PostgreSQL with repository pattern and connection pooling
  • Valkey (Redis-compatible) caching layer
  • Multi-environment deployment (dev/staging/prod)
  • API-first design with RESTful endpoints

See Complia in action

Book a personalized demo and see how Complia can power your compliant e-commerce business.